100% of Reviewers Plan to Renew
Kneat has been named the leading Pharma and Biotech software solution for the fifth consecutive season by G2, the world’s largest independent software review platform. Since its debut on the report over a year ago, Kneat has widened its lead to 24 percentage points over the second-ranked company on the list, which assesses the full category of pharma and biotech software, not just validation.
Based on verified customer reviews and feedback collected directly from software buyers and users, G2 ranked Kneat as leader for Summer 2026 across several categories, including:
- #1 in the Leader Grid for Pharma and Biotech Software
- #1 in the Leader Grid for Mid-Market Pharma and Biotech Software
- #1 in Best Customer Relationship for Pharma and Biotech Software
Reviews cite key scores across areas that users value most, with Kneat Gx delivering outstanding scores:
- 100/100 Plan to Renew
- 98 out of 100 for Customer Satisfaction
- 96 out of 100 for Ease of Doing Business With
- 89 out of 100 for Ease of Use
- 87 out of 100 for Ease of Setup
These results highlight Kneat’s ease of deployment, ease of use, scalability and performance. Notably, 100% of verified reviewers stated they would renew Kneat, reflecting sustained customer confidence in the platform and its long-term value.
Kneat’s continued G2 category leadership in Pharma and Biotech Software reveals customers’ positive experiences and ongoing trust in Kneat to digitalize their validation operations.
We believe continued recognition from verified users reinforces Kneat’s position as a trusted enterprise platform for digital validation and supports the long-term strength of our recurring revenue model,” said Eddie Ryan, CEO of Kneat Solutions.
What customers are saying
The following verified customer reviews were published on G2, which allows reviewers to remain fully or partially anonymous to encourage honest product feedback.
Configurability was a big draw for me to Kneat. Being able to replicate paper-based documentation into the modern digital platform made it far easier to transition users, and took away the ‘fear factor’ of making such a change
Nico V. Engineering Manager
Kneat has been very helpful in rolling out CSA since we can trace the risks in the RTM as well. I also really appreciate the willingness of Kneat to listen to customers and develop the application based on requested features and functionalities
Sarah R., Quality Validation Lead
I was initially interested in moving towards a paperless validation system. After getting started with Kneat I came to appreciate the many other benefits of this tool, specifically the traceability and reporting functions which help to establish the roadmap of a product lifecycle.
Deanna V., Tech Transfer Supervisor
Why it matters
Validation remains one of the most demanding and essential processes in life sciences. Kneat Gx digitizes every phase of the validation lifecycle from protocol creation through execution, review, and final reporting – enabling organizations to boost efficiency, minimize compliance risk, and bring products to market faster.
For a digital validation platform to succeed, it must prioritize user experience and reflect real-world workflows. As one case study customer noted:
We did a lot of vendor homework before we started the relationship with Kneat. What really was the winning factor with Kneat, is the ease of use and the seamlessness of use. I think users felt that Kneat was really, much more intuitive. We are also trying to look forward to future users of the system – who will want to work with something that looks and feels modern and Kneat provided us with this in addition to all the great capabilities.
Global Executive Director, QMS Technology Transfer & Commercialization at MSD
That is why Kneat maintains close, ongoing partnerships with customers. Kneat believes the best way to build for customers is to build alongside them.
This G2 recognition validates the work Kneat customers accomplish every day and shows the success of Kneat’s approach to incorporating customer feedback into the product roadmap.
See why 100% of reviewed customers plan to renew
Learn how life sciences organizations are reducing validation effort, improving compliance, and accelerating time to market with Kneat Gx.
