Kneat has once again been recognized as the leading Pharma and Biotech software solution by G2, the world’s largest independent software review platform. What makes this distinction particularly significant is that it comes directly from the voices that count most: the customers who use our platform every day.
G2’s Winter 2025 Reports placed Kneat Gx at #1 across multiple key categories:
- #1 in the Leader Grid for Pharma and Biotech Software
- #1 in the Leader Grid for Mid-Market Pharma and Biotech Software
- #1 in Best Customer Relationship for Pharma and Biotech Software
These rankings demonstrate the confidence our customers have in Kneat and reinforce our dedication to supporting life sciences organizations as they digitize and optimize their validation operations.
Securing the top position in any category is noteworthy, but this is the second consecutive quarter we’ve beaten our competitors, showing consistency and dependability in performance. Kneat is now the undisputed leader for H2 2025 in the space.
“This significant lead reflects our unwavering focus on customer success,” said Eddie Ryan, CEO of Kneat Solutions. “When you prioritize delivering real value to customers, the results speak for themselves.”
What customers are saying
G2’s rankings for best Pharma and Biotech Software drew from reviews like these:
“Kneat has been very helpful in rolling out CSA since we can trace the risks in the RTM as well. I also really appreciate the willingness of Kneat to listen to customers and develop the application based on requested features and functionalities.”
“(Kneat has) been very helpful in rolling out CSA since we can trace the risks in the RTM as well. I also really appreciate the willingness of Kneat to listen to customers and develop the application based on requested features and functionalities.”
Sarah R., Quality Validation Lead
“I was initially interested in moving towards a paperless validation system. After getting started with Kneat I came to appreciate the many other benefits of this tool, specifically the traceability and reporting functions which help to establish the roadmap of a product lifecycle.”
Deanna V. Tech Transfer Supervisor
All G2 reviews are semi-or completely anonymous to encourage honest feedback.
Kneat Gx delivered outstanding scores in the areas that users value most:
- 98 out of 100 for Customer Satisfaction
- 87 out of 100 for Ease of Setup
- 90 out of 100 for Ease of Use
- 96 out of 100 for Ease of Doing Business With
These numbers underscore the strength of a platform that goes beyond performance—it’s accessible, simple to deploy, and supported by a team committed to customer success at every turn.
A Top 10 Global Pharma manufacturer and longtime Kneat customer reinforced these findings in a recent case study. According to their Global Director of C&Q: “It’s very easy to align the existing processes and move to digitalization with the same procedure, the same template, and also the look and feel is very similar.”
Why it matters
Validation remains one of the most demanding and essential processes in life sciences. Kneat Gx digitizes every phase of the validation lifecycle—from protocol creation through execution, review, and final reporting—enabling companies to boost efficiency, minimize compliance risk, and bring products to market faster.
For a digital validation platform to succeed, it must prioritize user experience and understand real-world workflows. As noted in the case study:
“Before, we had Veeva. We had a lot of documentation, but it did not have the level of organization and accessibility that we have with Kneat. We also couldn’t execute C&Q digitally. Kneat is more intuitive because we have folders and follow the folder structure that is similar across all sites.”
That’s why Kneat maintains close, ongoing partnerships with customers. We believe the best way to build for customers is to build alongside them.
This G2 recognition isn’t just a company milestone—it validates the work our customers accomplish daily. Their insights continue to refine our platform and drive our mission to simplify and advance validation across the industry.
A thank you to our customers
We’re grateful to every customer who took the time to share their experience and who continues to trust Kneat as a partner in digital transformation. While we’re proud to be recognized as the leader in Pharma and Biotech software, this distinction also reinforces our commitment to keep building solutions that make validation work simpler, faster, and more reliable.
This marks the second time in two years that Kneat has earned category leader status, having previously received Top Product Impact recognition from SoftwareReviews. Learn more about the #1 ranked digital platform, Kneat Gx, on our Solutions page.
