Enabling a smooth transition to paperless validation
Our team and technology specialize in safely and efficiently guiding your transition from paper to fully digitized, paperless validation. From a single process at one site, to deployments at scale, covering multiple sites and thousands of users - our team is here to guide your digital transformation.
The journey
From business case development, to project planning, to process review and mapping, to deployment and training, our industry experienced Account Managers will work with you to establish a clear path to implementation.
1. Needs analysis & planning
Tailored to you. Our project team will work closely with you in the early stage to understand your needs and map the journey ahead through to full deployment across all your sites.
- Dedicated Account Manager to manage your implementation from start to finish
- In depth review of your current paper/hybrid process
- Product socialization and training
- Process improvement recommendations
- Project planning
2. Implementation
Our proven team will ensure your deployment is successful – suitable for purpose and on time.
- Platform deployment (multiple environments)
- Platform validation (URS, FS, Configuration, OQ, RTM)
- Process design and configuration on the platform
- User acceptance testing
3. Support
Adhering to service level agreements is the minimum. Our philosophy is to respond immediately. Your account manager is your representative within Kneat.
- Front line product knowledgeable support team
- If front line cannot resolve then your issue is escalated
- Your dedicated Account Manager gets involved
- All support is tracked via our transparent online system
The Timeline
Timelines will vary depending on the scope and scale of your deployment and can range from four to six months from contract signing to Go-Live. Further expansion to new processes is fast because you are configuring a new process on an already validated platform. No coding knowledge is needed to build out new or modify existing processes on the platform. Hence, your SMEs can expand to new processes without our input. We pride ourselves on delivering smooth implementations, where quality is never sacrificed, and timelines must be met.
Months 1-2
- Planning
- Training
- Deployment to all environments
- Process analysis and mapping in development environment
Months 3-6
- UAT in validation environment
- Training
- Go-Live in production environment
Contact
Talk to us
Find out how Kneat can make your validation easier, faster, and smarter.
Start your paperless validation revolution by speaking to our experts.