Kneat Solutions has been named the Gold winner in the Healthcare, Pharmaceuticals, and Related Industries category at the 2026 Stevie® Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s premier business awards for customer service, contact center, business development, and sales professionals. More than 2,100 organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year’s competition.
“Our Customer Service team’s Stevie Award recognizes what we’ve known for years — they’re exceptional at what they do. This honor validates the daily effort they put into ensuring our customers succeed with digital validation,” said Kneat CEO Eddie Ryan.
Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees. Stevie Awards President Maggie Miller said, “The remarkable scores achieved by this year’s Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements.”
Recognition of customer-focused excellence
This recognition reflects Kneat’s commitment to helping life sciences organizations digitalize validation and achieve regulatory compliance through our cloud-based platform, Kneat Gx.
The award acknowledges the work of our sales and customer service teams in supporting validation professionals across pharmaceutical, biotech, and medical device companies worldwide.
Built on Customer Success
Kneat Gx helps companies streamline every validation process from end to end. Our platform enables organizations to harmonize validation practices across global sites while maintaining the flexibility needed for local requirements.
“Choosing a digital validation platform is a long-term commitment, and our award-winning support team gives customers confidence every step of the way. With deep validation and regulatory experience, they provide guidance that helps quality teams stay compliant with confidence 24×7, 365 days in the year,” said Colum McNamara, Senior Vice President of Operations at Kneat.
This Stevie Award underscores our focus on delivering value to customers navigating increasingly complex regulatory requirements, including FDA Computer Software Assurance guidance, EU GMP Annex 11, and emerging regulations for AI in manufacturing.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie Award winners in all categories are available here.
Award-winning quality
The Stevie Award is the latest in a series of distinctions for Kneat, which was always distinguished as the Category Leader in Product Impact for Digital Validation by the independent review site SoftwareReviews. Kneat was also the best reviewed quality platform for the Pharma and Biotech industry based on actual customer reviews.
About Kneat Solutions
Kneat Solutions is the leading provider of digital validation platforms for the life sciences industry. Kneat Gx helps pharmaceutical, biotech, and medical device companies digitalize validation lifecycle management, reducing time to market while ensuring regulatory compliance. Learn more about the #1 ranked digital platform, Kneat Gx, on our Solutions page.
