Customer Success

Why 8 of 10 top life science companies love Kneat

We were able to demonstrate over 50% cycle-time reduction… and process simplification from fifteen steps to eight… because of Kneat we minimized the number of systems we used from five to two.

- Global Executive Director, MSD

DIGITIZING VALIDATION GLOBALLY

Merck Sharp & Dohme

MSD digitized seven validation processes globally, reducing cycle times by 50%, process steps by 46%, and replacing three QMS systems.

use cases

Equipment Validation

Computer System Validation

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CSAT Score

97% of our Customers rate our Customer Support as either ‘Very Good’ or ‘Excellent’.

Customer Videos

What customers said about working with us

Takeda's Global Validation Transformation

Discover how Takeda, a global biopharmaceutical leader, successfully transitioned from a cumbersome paper-based validation process to an efficient digital solution using Kneat Gx.

MSD globalizes validation

Hear how MSD deployed Kneat for multiple validation processes to manufacturing sites around the world.

FDI aces audits

Join Fujirebio Diagnostics Inc's Manager of IT Compliance to learn how they transformed their audit and inspections process.

How Customers Win

Why customers trust Kneat

Trusted, expert partner

Our expert team is proven to help customers achieve faster implementation and value, right-first-time processes, and long-term success.

Consulting

Industry leading solution

Kneat Gx provides customers with the confidence that Kneat will deliver any validation process their way, with unparalleled data integrity and usability.

Kneat Gx

Fast, dependable implementation & scalability

We have a proven track record for fast, reliable software implementation and scalable solutions for evolving needs.

Implementation &
Scalability

Adoption & training

We offer proven training solutions that ensure successful software adoption to maximize your organization’s return on investment.

Kneat Academy

Ensuring Your Success

Exceptional guidance at every step

We’re dedicated to providing unrivaled, expert guidance to ensure your digital validation success.

CUSTOMER SUCCESS TEAM

Your expert guides

Our Customer Success team partners with you every step of the way, from implementation to scaling and beyond to deliver unrivaled, expert guidance. It’s our mission to bring your vision to reality, providing the insight, collaboration, guidance and support you need to achieve your business goals with our solution.