Customer Success

Why 8 of 10 top life science companies love Kneat

How Customers Win

Why customers trust Kneat

Trusted, expert partner

Our expert team is proven to help customers achieve faster implementation and value, right-first-time processes, and long-term success.

Consulting

Industry leading solution

Kneat Gx provides customers with the confidence that Kneat will deliver any validation process their way, with unparalleled data integrity and usability.

Kneat Gx

Fast, dependable implementation

We have a proven track record for fast, reliable software implementation and scalable solutions for evolving needs.

Implementation

Adoption & training

We offer proven training solutions that ensure successful software adoption to maximize your organization’s return on investment.

Kneat Academy

Kneat ranked best pharma and biotech software by G2

Score based on User Satisfaction and Market Presence significantly exceeds peers

98% — Customer Satisfaction
#1 — Relationship
94% — Quality of Support
90% — Ease of Use
96% — Ease of Doing Business

G2 badges: Fall 2021 Leader, Best Relationship, Users Love Us

G2 Grid: Kneat positioned in the Leaders quadrant for pharma and biotech validation software

Customer Videos

What customers said about working with us

Takeda's global validation transformation

See how Takeda transitioned from paper-based to digital validation with Kneat Gx.

Kneat eLogbooks for smarter quality and validation

See how Recipharm Advanced Bio uses Kneat eLogbooks to streamline QA and validation.

Sanofi delivers on digital future with Kneat

See how Sanofi delivers on their digital future by using Kneat Gx to digitalize CQV.

Ensuring Your Success

Exceptional guidance at every step

We’re dedicated to providing unrivaled, expert guidance to ensure your digital validation success.

CUSTOMER SUCCESS TEAM

Your expert guides

Our Customer Success team partners with you every step of the way, from implementation to scaling and beyond to deliver unrivaled, expert guidance. It’s our mission to bring your vision to reality, providing the insight, collaboration, guidance and support you need to achieve your business goals with our solution.