The customer, a growing niche Contract Research Organization with operations in Europe and North America that provides a range of clinical research services to industry and academia, sought to implement a validation solution that freed its skilled team from the manual burden of a ‘hybrid’ computer system validation procedure.
“Our business factors for the change to validation software were operational efficiency and GDP compliance – we wanted to reduce costs, and we wanted to have a lean, standardized process that was more transparent…“Kneat gives us a lean and standardized process, that delivers transparency for our global team and reduced our validation cost. It is also easier to correct mistakes with Kneat. Now we are using our resources more efficiently,” said the customer’s IT Project Manager.
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