We’re proud to share that Kneat has been recognized as a leader in Pharma and Biotech software by G2, the world’s largest independent software review platform. This recognition is especially meaningful because it’s based entirely on feedback from the people who matter most: our customers.
In G2’s Fall 2025 Reports, Kneat Gx earned the top position across multiple categories:
- #1 in the Leader Grid for Pharma and Biotech Software
- #1 in the Leader Grid for Mid-Market Pharma and Biotech Software
- #1 in Best Customer Relationship for Pharma and Biotech Software
These results reflect both the trust our customers place in us and our continued commitment to helping life sciences organizations modernize and streamline their validation processes.
Leading any category is an accomplishment to be celebrated, but with a 20-point gap between Kneat and the next highest rated software, we’re especially proud.
“The magnitude of our lead is a direct result of making customer satisfaction a priority from day one, because delivering value is core to our success,” said Eddie Ryan, CEO of Kneat Solutions.
What customers are saying
Here are some of the reviews G2 has used when ranking best Pharma and Biotech Software:
“(Kneat is the) best automated solution for execution and organizing validation documentation.”
- Harsh P., Sr. Manager of Validation and Compliance
“Kneat has transformed the way we approach validation by offering a centralized, paperless environment that promotes consistency, traceability, and real-time collaboration. I especially appreciate the built-in workflows and review tools, which make it easy to track progress, identify bottlenecks, and maintain compliance throughout the validation lifecycle. The ability to create reusable templates has also significantly reduced our preparation time for new protocols,” Lindzey S. Senior Validation Specialist
“(Kneat has) been very helpful in rolling out CSA since we can trace the risks in the RTM as well. I also really appreciate the willingness of Kneat to listen to customers and develop the application based on requested features and functionalities,” Sarah R. Quality Validation Lead.
On G2, all reviews are semi or completely anonymous to encourage submission.
Kneat Gx scored exceptionally high across the categories that matter most to users:
- 98 out of 100 for Customer Satisfaction
- 100/100 Plan to Renew
- 87 out of 100 for Ease of Setup
- 90 out of 100 for Ease of Use
- 96 out of 100 for Ease of Doing Business With
These scores highlight the value of a solution that doesn’t just deliver results — it’s also intuitive, straightforward to implement, and backed by a team that supports customer success every step of the way.
A Top 10 Global Pharma manufacturer who is a long-time customer of Kneat echoed the G2 findings in a case study authored by the Global Director of C&Q. “It’s very easy to align the existing processes and move to digitalization with the same procedure, the same template, and also the look and feel is very similar.”
Why it matters
Validation is one of the most critical and resource-intensive processes in life sciences. By digitizing the entire validation lifecycle — from protocol development to execution, review, and reporting — Kneat Gx helps companies drive efficiency, reduce compliance risk, and accelerate time to market.
To do validation well, a digital platform must put its users first and it must understand how users operate. A point also made in the case study:
“Before, we had Veeva. We had a lot of documentation, but it did not have the level of organization and accessibility that we have with Kneat. We also couldn’t execute C&Q digitally. Kneat is more intuitive because we have folders and follow the folder structure that is similar across all sites.”
This is why Kneat engages early and often with its customers. We believe that we build a better product for customers by building with customers.
This recognition from G2 is not just a milestone for us, it’s validation of the work our customers do every day. Their feedback continues to shape our platform and guide our mission to simplify and modernize validation across the industry.
A thank you to our customers
We’re deeply grateful to our customers for sharing their experiences and for trusting Kneat as a partner in their digital transformation journey. Being recognized as a leader in Pharma and Biotech software is an achievement we’re proud of, but it’s also a reminder of the responsibility that we must keep delivering solutions that make their work easier, faster, and more effective.
This is the second time in two years that Kneat has been recognized as a category leader. Having previously achieved Top Product Impact from SoftwareReviews. See more about the #1 ranked digital platform, Kneat Gx on our Solutions page.
