Compliance

Quality first

We adhere to the strictest quality standards to provide you with the highest level of assurance.

Our standards

As a quality first organization, quality leads the way in everything we do.  From board governance, to management decision making and team execution, we are dedicated to the continuous improvement of standards across all areas of our business.

Accreditations & Memberships

ISPE

We are certified to ISO/IEC 9001: 2015 for Quality Management Systems (QMS) and ISO/IEC 27001:2022 for Information Security Management Systems (ISMS).

NSAI

Our Integrated Management System (IMS) is independently certified to ISO/IEC 9001:2015 and ISO/IEC 27001:2022 by National Standards Association of Ireland (NSAI).

ISO

We are a platinum-member of the ISPE, working together to educate and empower the industry.

ISO Standards

Our ISO accreditations

We’re certified, trusted partners for your information and security.

Management Systems

ISO 9001: 2015

ISO 9001:2015 is the world’s leading international standard for quality management systems. It promotes the adoption of a process approach when developing, implementing, and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements.

Information Security

ISO 27001: 2022

Kneat's integrated management system is certified to this globally recognized information security standard and continuously demonstrates compliance to a broad range of information security controls. This demonstrates Kneat's ability to securely manage our customer's information assets such as customer data, financial information, intellectual property, employee details, and other information entrusted by third parties.

Customer Ratings

0.3

g2.com

Overall rating by customers via leading independent software review site, g2.com.

CSAT Score

97% of our Customers rate our Customer Support as ‘Very Good’ or ‘Excellent’.

PLAN TO RENEW

Customer feedback via industry analyst SoftwareReviews.com.

We were able to demonstrate over 50% cycle time reduction…and process simplification from 15 steps to 8 … because of Kneat we minimized the number of systems we used from 5 to 2.

- Global Executive Director, MSD

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